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Use this secure form for support, counselor or advisor verification, privacy requests, school inquiries, accessibility feedback, safety concerns, or legal notices.

Privacy: choose “Privacy or data-rights request”; identity verification may be required.

Emergency: call 911 or your local emergency service. This form is not an emergency channel.

Sensitive information: never include passwords, Social Security numbers, medical records, or financial details.

Use the email address already connected to your Shineward account and tell us whether you are a student, advisor, or administrator. Do not send your password, authenticator secret, or verification code.

By submitting, you ask Shineward to use this information to respond and handle your request as described in the Privacy Policy.

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